Terms & Conditions

Terms & Conditions

Effective Date: 20.04.2026

Company: HIREACE LTD (England & Wales)

Registered Address: 28 Alexandra Terrace, Exmouth EX8 1BD

1. Introduction

These Terms govern your use of the HireAce platform. By using the platform, you agree to these Terms.

2. Service Description

  • AI-powered hiring co-pilot
  • Job description generation
  • Interview question generation
  • CV analysis and scoring
  • Interview transcription
  • Hiring insights

HireAce provides decision-support tools only.

3. Eligibility & Accounts

  • Only business users allowed
  • Valid company domain required
  • One account per organisation (MVP phase)
  • Accounts may be suspended without notice

4. Free Plan & Restrictions

Free Plan: One job listing per organisation

  • No multiple accounts
  • No bypassing system limits
  • One reset allowed (case-by-case)

5. Paid Services

  • Monthly subscription
  • Fees charged in advance
  • 14-day refund (if unused)
  • Non-payment = suspension

6. AI Limitations

  • Outputs may be inaccurate or biased
  • Use independent judgment
  • No guarantees on accuracy or fairness

7. Hiring Responsibility

  • You are responsible for hiring decisions
  • Must comply with employment laws
  • Ensure non-discriminatory practices

8. Data Protection

  • HireAce = Data Processor (candidate data)
  • HireAce = Data Controller (account data)
  • Data stored in UK
  • Retention: 3 months (active), 30 days post-termination

9. Transcription Services

You are responsible for informing candidates about transcription and AI processing.

10. Intellectual Property

  • Platform owned by HireAce
  • Users own AI outputs
  • HireAce may use anonymised data to improve services

11. Acceptable Use

  • No unlawful or discriminatory use
  • No manipulation of AI
  • No reverse engineering

12. Availability

Platform provided “as is” with no uptime guarantees or SLAs.

13. Termination

  • User can cancel anytime
  • HireAce may terminate without notice

14. Liability

  • Limited to fees paid in last 12 months
  • No liability for indirect losses or hiring outcomes

15. International Use

You must comply with local laws.

16. Changes

HireAce may update terms or pricing at any time.

17. Governing Law

England & Wales jurisdiction applies.