Privacy Policy

Effective Date: 20.04.2026

Company: HIREACE LTD

Registered Address: 28 Alexandra Terrace, Exmouth EX8 1BD

1. Introduction

This Privacy Policy explains how HireAce collects, uses, and protects personal data when you use our platform. We comply with UK GDPR and applicable data protection laws.

2. Who This Policy Applies To

  • Business users of the platform
  • Job candidates whose data is processed

3. Data Controller and Processor Roles

  • HireAce as Data Controller: Account and platform data
  • HireAce as Data Processor: Candidate data
  • Employers (Users) are Data Controllers for candidate data

4. Personal Data We Collect

4.1 User Data

  • Name
  • Job title
  • Company name
  • Email address
  • Phone number

4.2 Candidate Data

  • Name
  • Email address
  • Phone number
  • CV and application materials
  • Interview transcripts

4.3 Platform Data

  • Usage data
  • Interaction data
  • Technical logs

5. How We Use Personal Data

5.1 User Data

  • Account management
  • Platform delivery
  • Payment processing
  • Communication
  • Service improvement

5.2 Candidate Data

Processed only on user instructions for:

  • CV analysis
  • Interview transcription
  • AI insights and scoring

We do not use candidate data independently.

5.3 Platform Improvement

We may use anonymised and aggregated data to improve AI and performance.

6. Legal Basis for Processing

6.1 User Data

  • Contractual necessity
  • Legitimate interests
  • Legal obligations

6.2 Candidate Data

Users must ensure lawful basis (e.g., consent or legitimate interest) and inform candidates about AI processing.

7. Data Sharing

We do not sell personal data. Data may be shared with:

  • Cloud providers
  • Payment providers
  • Technical service providers

8. Data Storage and Transfers

  • Stored in the United Kingdom
  • No international transfers without safeguards

9. Data Retention

  • Active accounts: up to 3 months
  • After termination: 30 days

10. Data Security

  • Secure infrastructure
  • Access controls
  • Encryption where appropriate

No system is completely secure.

11. Your Rights

11.1 Users

  • Access
  • Correction
  • Deletion
  • Restriction
  • Objection
  • Data portability

11.2 Candidates

Contact the employer first. HireAce will assist where required.

12. Cookies and Tracking

We use cookies for functionality, analytics, and user experience. Details will be in a separate Cookie Policy.

13. Children’s Data

Not intended for individuals under 18.

14. Changes to This Policy

We may update this policy. Updates will be posted with a revised date.

15. Contact

Email: support@hireace.ai